Active Incident

Updated a few seconds ago

PlanetScope Image Display Issue: Green-Tinted ImageryPartial Service Disruption

Incident Status

Partial Service Disruption

Components

Planet Explorer, Sentinel Hub: Platform


January 23, 2025 21:03 UTC
[Monitoring] An issue was identified where some PlanetScope Scenes are displayed having a green color in Planet Explorer and EO Browser. This is a display issue only and does not affect downloaded imagery. A fix for the issue has been released and we are in the process of fixing affected imagery.
SWC 1km & 100m L Band Data Processing OutagePartial Service Disruption

Incident Status

Partial Service Disruption

Components

PV: Soil Water Content


January 9, 2025 15:18 UTC
[Identified] We are currently experiencing a service interruption with our SWC 1km & 100m L band products. A downstream vendor is currently experiencing an issue that is impacting the processing of new SWC 1km & 100m L band data. Satellites are operating normally. Planet is closely monitoring the situation and will update once the issue is resolved.

January 16, 2025 16:32 UTC
[Monitoring] Access to SWC 1km & 100m L band data has been restored. We are currently monitoring.

January 17, 2025 14:52 UTC
[Monitoring] Data is now being received and we are currently processing the backlog .

Accounts Page

Operational

Admin API

Operational

Admin NG

Operational

Analytics API

Operational

Basemaps API

Operational

Basemaps Viewer

Operational

Data API

Operational

Features API

Operational

Features Manager

Operational

Hosted Data API

Operational

Imagery

Operational

Integrations: ArcGIS

Operational

Integrations: QGIS

Operational

Orders API

Operational

Planet Community

Operational

Planet Explorer

Partial Service Disruption

Planet Help Center

Operational

Planet Partner Portal

Operational

Planet Stories

Operational

Planet University

Operational

PV: Forest Carbon Diligence

Operational

PV: Forest Carbon Monitoring

Operational

PV: Soil Water Content

Partial Service Disruption

PV: Land Surface Temperature

Operational

PV: Utility Vegetation Management

Operational

PV: Vegetation Optical Depth

Operational

PV: Wildfire Fuels

Operational

PV: Wildfire Hazard

Operational

PV: Biomass

Operational

Quota API

Operational

Reports API

Operational

Sentinel Hub: API

Operational

Sentinel Hub: Data

Operational

Sentinel Hub: Platform

Partial Service Disruption

Subscriptions API

Operational

Tasking Dashboard/API

Operational

Tiles API

Operational