Active Incident

Updated a few seconds ago

Incident Status

Degraded Performance

Components

Pelican, Tanager



August 26, 2025 23:59 UTC
[Identified] We are experiencing increased latency with Pelican and Tanager publication due to an identified issue. We are actively working to resolve it, but anticipate higher latency for the next 72-96 hours.

August 27, 2025 16:46 UTC
[Identified] At this time we expect latency to return to normal within the next 24 hours.

August 29, 2025 13:51 UTC
[Identified] We are continuing to see higher than expected latency. Our engineering team is working on resolving the issue.

Accounts Page

Operational

Admin API

Operational

Admin NG

Operational

Analytics API

Operational

Basemaps API

Operational

Basemaps Viewer

Operational

Data API

Operational

Features API

Operational

Features Manager

Operational

Hosted Data API

Operational

Imagery

Operational

Integrations: ArcGIS

Operational

Integrations: QGIS

Operational

Orders API

Operational

Planet Community

Operational

Planet Explorer

Operational

Planet Help Center

Operational

Planet Insights Platform: Collections

Operational

Planet Partner Portal

Operational

Planet Stories

Operational

Planet University

Operational

PV: Forest Carbon Diligence

Operational

PV: Forest Carbon Monitoring

Operational

PV: Soil Water Content

Operational

PV: Land Surface Temperature

Operational

PV: Utility Vegetation Management

Operational

PV: Vegetation Optical Depth

Operational

PV: Wildfire Fuels

Operational

PV: Wildfire Hazard

Operational

PV: Biomass

Operational

Quota API

Operational

Reports API

Operational

Sentinel Hub: API

Operational

Sentinel Hub: Data

Operational

Sentinel Hub/Planet Insights Platform: Platform

Operational

Subscriptions API

Operational

Tasking Dashboard/API

Operational

Tiles API

Operational

Pelican

Degraded Performance

Tanager

Degraded Performance

Infrastructure

Operational

Scheduled Maintenance

Schedule

September 9, 2025 17:00 - 17:30 UTC

Components

Accounts Page, Admin API, Admin NG, Analytics API, Basemaps API, Basemaps Viewer, Data API, Features API, Features Manager, Hosted Data API, Imagery, Integrations: ArcGIS, Integrations: QGIS, Orders API, Planet Community, Planet Explorer, Planet Help Center, Planet Insights Platform: Collections, Planet Partner Portal, Planet Stories, Planet University, PV: Forest Carbon Diligence, PV: Forest Carbon Monitoring, PV: Soil Water Content, PV: Land Surface Temperature, PV: Utility Vegetation Management, PV: Vegetation Optical Depth, PV: Wildfire Fuels, PV: Wildfire Hazard, PV: Biomass, Quota API, Reports API, Sentinel Hub: API, Sentinel Hub: Data, Sentinel Hub/Planet Insights Platform: Platform, Subscriptions API, Tasking Dashboard/API, Tiles API, Pelican, Tanager, Infrastructure

Description

On September 9th 2025, starting at 17:00 UTC, there will be a 30-minute maintenance window. This is to facilitate a migration with one of our providers. We do not anticipate any impact on platform operations during this time.