Active Incident

Updated a few seconds ago

API and platform Service DisruptionOperational

Incident Status

Operational

Components

Accounts Page, Admin API, Admin NG, Analytics API, Basemaps API, Basemaps Viewer, Data API, Features API, Features Manager, Hosted Data API, Orders API, Planet Explorer, Planet Stories, Reports API, Subscriptions API


November 20, 2024 18:10 UTC
[Investigating] We are currently experiencing an issue which is affecting access to our API's and platform. This is resulting in platform errors and API latency. This is a partial disruption as retries are generally successful. Our engineering teams are actively investigating.

November 20, 2024 18:51 UTC
[Monitoring] The issue has been resolved and we are currently monitoring.

Accounts Page

Operational

Admin API

Operational

Admin NG

Operational

Analytics API

Operational

Basemaps API

Operational

Basemaps Viewer

Operational

Data API

Operational

Features API

Operational

Features Manager

Operational

Hosted Data API

Operational

Imagery

Operational

Integrations: ArcGIS

Operational

Integrations: QGIS

Operational

Orders API

Operational

Planet Community

Operational

Planet Explorer

Operational

Planet Help Center

Operational

Planet Partner Portal

Operational

Planet Stories

Operational

Planet University

Operational

PV: Forest Carbon Diligence

Operational

PV: Forest Carbon Monitoring

Operational

PV: Soil Water Content

Operational

PV: Land Surface Temperature

Operational

PV: Utility Vegetation Management

Operational

PV: Vegetation Optical Depth

Operational

PV: Wildfire Fuels

Operational

PV: Wildfire Hazard

Operational

PV: Biomass

Operational

Quota API

Operational

Reports API

Operational

Sentinel Hub: API

Operational

Sentinel Hub: Data

Operational

Sentinel Hub: Platform

Operational

Subscriptions API

Operational

Tasking Dashboard/API

Operational

Tiles API

Operational

Scheduled Maintenance

Planet Platform Maintenance on November 21, 2024Planned Maintenance

Schedule

November 21, 2024 17:00 - 18:30 UTC

Components

Admin API, Analytics API, Features API, Features Manager, Orders API, Subscriptions API

Description

On November 21st 2024 starting at 1700 UTC there will be a 90-minute maintenance window to complete routine platform updates. During this time there will be brief periods where these services will be unavailable: -Quota API (reserving quota) -Admin API (product provisioning) -Features Manager (only the ability to reserve quota) -Features API (only the ability to reserve quota) -Orders API (creating and updating orders) -Subscriptions API (creating and updating subscriptions) -Analytics API (read access) Once the maintenance activity is complete, all normal functionalities will resume.