Active Incident

Updated a few seconds ago

SWC L-band product delivery delayPartial Service Disruption

Incident Status

Partial Service Disruption

Components

PV: Soil Water Content


June 9, 2025 14:19 UTC
[Identified] We are currently experiencing a delay in the delivery of Soil Water Content (SWC) data for the L-band products starting from 6th, June 2025. The issue has been traced to a delay in the availability of required input data. We are in contact with the data provider and expect the missing data to become available shortly, at which point processing will resume.

June 10, 2025 14:09 UTC
[Identified] We are currently awaiting updates from our data provider on when this issue will be resolved. We will continue to provide updates as we receive them.

June 10, 2025 15:22 UTC
[Identified] Our data provider confirmed that they are in the process of doing mandatory maintenance. They will notify us when they have confirmed the duration of the maintenance and restoration of services.

Accounts Page

Operational

Admin API

Operational

Admin NG

Operational

Analytics API

Operational

Basemaps API

Operational

Basemaps Viewer

Operational

Data API

Operational

Features API

Operational

Features Manager

Operational

Hosted Data API

Operational

Imagery

Operational

Integrations: ArcGIS

Operational

Integrations: QGIS

Operational

Orders API

Operational

Planet Community

Operational

Planet Explorer

Operational

Planet Help Center

Operational

Planet Partner Portal

Operational

Planet Stories

Operational

Planet University

Operational

PV: Forest Carbon Diligence

Operational

PV: Forest Carbon Monitoring

Operational

PV: Soil Water Content

Partial Service Disruption

PV: Land Surface Temperature

Operational

PV: Utility Vegetation Management

Operational

PV: Vegetation Optical Depth

Operational

PV: Wildfire Fuels

Operational

PV: Wildfire Hazard

Operational

PV: Biomass

Operational

Quota API

Operational

Reports API

Operational

Sentinel Hub: API

Operational

Sentinel Hub: Data

Operational

Sentinel Hub: Platform

Operational

Subscriptions API

Operational

Tasking Dashboard/API

Operational

Tiles API

Operational